Member Service Representative (MSR)
Vernon Electric Cooperative Vernon Electric Cooperative Westby, WI Westby, WI Full-time Full-time $20 - $22 an hour $20 - $22 an hour 6 days ago 6 days ago 6 days ago Vernon Electric Cooperative, headquartered in Westby, Wisconsin is seeking a full-time, Member Service Representative (MSR) specializing in Collections.
This position serves as a primary service contact for our members.
Duties include member inquiries, updating account information, establishing new accounts, payment arrangements, processing payments, disconnect/reconnect requests, and coordinating the collection of delinquent accounts.
This person should be able to multi-task, be dependable, have computer knowledge (MS Excel, Microsoft Word, and Outlook), and be committed to working as a team player in an office setting.
High School diploma or equivalent required.
An associate degree in accounting, business, or administrative-related fields is preferred.
Two years of related job experience in credit and collections is preferred.
Vernon Electric Cooperative is an equal opportunity provider and employer offering a competitive wage and an excellent benefits package.
To apply, please attach a cover letter, resume, and three professional references.
Applications will be accepted until the position is filled.
Job Type:
Full-time Pay:
$20.
00 - $22.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
2 years Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Education:
Associate (Preferred)
Experience:
Customer Service:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
This position serves as a primary service contact for our members.
Duties include member inquiries, updating account information, establishing new accounts, payment arrangements, processing payments, disconnect/reconnect requests, and coordinating the collection of delinquent accounts.
This person should be able to multi-task, be dependable, have computer knowledge (MS Excel, Microsoft Word, and Outlook), and be committed to working as a team player in an office setting.
High School diploma or equivalent required.
An associate degree in accounting, business, or administrative-related fields is preferred.
Two years of related job experience in credit and collections is preferred.
Vernon Electric Cooperative is an equal opportunity provider and employer offering a competitive wage and an excellent benefits package.
To apply, please attach a cover letter, resume, and three professional references.
Applications will be accepted until the position is filled.
Job Type:
Full-time Pay:
$20.
00 - $22.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
2 years Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Education:
Associate (Preferred)
Experience:
Customer Service:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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